Contact Us – Vaughan

Questions? Comments? Our knowledgeable staff and service team would love to hear from you! Please fill out the form below and we'll make sure to get in touch with you as quickly as possible. Most questions are answered within 48 hours.

Customer Reviews

“This store is beautiful! They carry a huge variety of rings and the consultants are extremely helpful. On top of the great selection, Spence has an amazing warranty program. I purchased an anniversary band for my wife a few months ago and she loves it! I will definitely be back again!”

- Joe, as posted on -

“I bought my wife an eternity ring from Spence diamonds for Christmas, the staff were amazingly helpful, very knowledgeable about the product and took me through the entire experience with a smile. The ring was beautifully made and very reasonably priced, as I had visited several diamond stores and done my homework. I would not hesitate to recommend Spence Diamonds to anyone in the market for a high quality diamond product.”

- Phillip, as posted on Google Reviews -

“Where to begin… I was assisted by Johanna  and I must say with no exaggeration that the entire experience was a sheer pleasure. It was my first time shopping for an engagement ring…Johanna made me feel as special as my now fiancée is to me. I was able to propose on Christmas morning, and Cassie saying “Yes” was the best gift I could ever have received. Thank you Johanna and Spence as a whole!”

- Trevor, as posted on Google Reviews -

“For years I’ve avoided Spence Diamonds, because of those horrible commercials, but this past weekend my fiancée and I decided to finally visit the store. To me nothing is more stressful than trying to find a wedding ring especially if you’re on a tight budget and if you’re on a tight time line. My fault, we decided that we’d get married in 3 weeks, but by the time we hit Spence we had two weeks to go. The minute that we walked through the door a gentleman approached us and asked how we were doing and explained how everything worked. He wanted to know what we were looking for and showed us exactly where to look. I wish that I could remember what his name was. He left us for awhile to look through rings, than he had a lady named Stephanie help us. She was awesome. We explained that we were on a very tight budget, but that we were a bit flexible if need be. She was so patient with us and really put me at ease. Not once did we feel like she only cared about making a sale. When we were walking around, the other sales people asked how we were doing and if we had been helped yet. I was so happy that we found the ring that I wanted. They understand that we need the ring by the 14th of December and are doing their best to make that happen, but if for some reason my ring isn’t in by then, they offered a stand in ring for that day. I’ve never heard a jewelry store doing something like that. Spence Diamonds truly is an awesome store. I highly recommend the Langley location. Ask for Stephanie. I can’t wait to get my ring.Thank you again Stephanie for making this experience memorable. I’ve never been happier after leaving a jewelry store.”

- Rosie, as posted on -

“I purchased an engagement ring from Spence Diamonds. I will say it was the most pleasant and comfortable transaction I have ever been through. Aman, our consultant, was above and beyond helpful. The staff and store was clean, organized and tidy. Being in the service industry myself, it is refreshing to see such professionalism.”

- Travis, as posted on Google Reviews -

“Water was good while we browsed the showcases… everything was at our fingertips. The background education for the “4 C’s” was especially valuable as it has been many years since we purchased our last diamond. Hopefully it won’t be that long to our next purchase as you made the whole experience memorable.”

- Steve -

“Thank you very much for showing us the details of diamond cutting and grading, and for taking the time with us. The service was amazing! Often in other jewellery stores we felt intimidated and slightly rushed. We really enjoyed trying on the rings in the open showcases. Thanks again!”

- Kara -

“My now husband came here to buy my engagement ring. He still talks about the amazing service he got here. He felt like he was listened to and respected and as a result had an amazing shopping experience. We ran into some problems with a small detail on my ring and the staff were quick and worked hard to resolve the problem.”

- Katie, as posted on Google Reviews -

“I was very pleased with the way that I was able to make my decision and the service that was provided both before and after I bought my ring for my fiancée. From beginning to end, I was happy with the care I received. The service, selection and Spence guarantee are second to none.”

- Annie & Kevin -

“100% Pleased with my purchase here. I love that there was no pressure while browsing the 1000’s of rings and that once we had picked something, the service we received was outstanding. Great shopping experience. Would recommend to anyone looking to make a significant purchase!”

- A Google User -